Frequently asked questions

How do I book a stay?

Choose your dates on the listing page and send a booking request. Our team checks availability and confirms by email and WhatsApp, usually within a few hours.

Do I pay online?

No payment is taken when you send a request. Once your stay is confirmed, our team tells you the payment terms.

How does check-in work?

Before arrival we send you the address and check-in instructions. Depending on the property, you are welcomed in person or use a self check-in.

Can I cancel my booking?

You can cancel a pending request at any time from your booking page. For confirmed stays, see our cancellation policy.

I own a property. How does co-hosting work?

Create an owner account, add your property with photos and prices, and our team manages the listing, the calendar and the guests. Our fee is a commission on confirmed bookings only.

Is my calendar synced with Airbnb?

Yes. Each property can be connected to Airbnb, Booking.com or any iCal calendar in both directions to avoid double bookings.

Last updated: 23/09/2026

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